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Frequently Asked Questions
Where is my package?
After placing your order, processing typically takes 1–3 business days, with delivery in 5–8 business days, provided you ordered before 12:00 PM. If these timelines are exceeded, please contact our customer service team.
How can I track my order?
Use the tracking number sent via email to monitor your order. Enter it on our tracking page at Ravond.com/track123 to view your delivery status.
I’m not satisfied with my package
Visit our Return and Refund Policy page for instructions on how to return your package.
Where can I find my tracking code (Track & Trace)?
Once your order ships, you’ll automatically receive a tracking code via email. Check your spam folder, as our emails may occasionally end up there. Note that it may take a short time for the tracking link to become active.
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